Band 3 Medical Secretary
NHS AfC: Band 3
- General Surgery
- NHS AfC: Band 3
- Full time - 37.5 hours per week
- Royal Stoke University hospital
- Stoke on Trent
- £20,330 - £21,777
- 27/01/2022 23:59
If there is a high volume of applications the advert may be closed early. Please apply without delay if you wish to be considered for this role. (This does not apply to any medical staffing posts)
From 1st April 2022 all NHS workers in England with face to face contact with patients must be fully vaccinated against Covid-19. Only those with medical exemptions will be excluded from this requirement. Please consider this mandatory requirement when applying for this position.
Important Information: University Hospitals of North Midlands NHS Trust does not pay travel expenses for candidates attending interviews.
Main duties of the job
The post holder is required to provide secretarial, waiting list management and administrative support to medical and nursing staff within the Upper Gastrointestinal team. The post holder will be responsible for ensuring compliance with the Patient Access Policy and Divisional requirements in terms of outpatient and inpatient waiting list management. Proactively managing waiting times and lists.
The post holder will also be responsible for communicating information, both written and verbal, with patients, staff and carers and this will require tact and diplomacy. Some of the patients and carers that we have contact with are distressed or anxious and it is expected that the post holder will handle telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with it accordingly.
Working for our organisation
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Detailed job description and main responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
For more details on the post, please contact Josie Bostock (see contact details)
- RSA III word processing or equivalent
- Secretarial/clerical background.
Documents to download
Further details / informal visits contact
- Josie Bostock
- Job title
- Email address
- Telephone number
- 01782 679368