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University Hospitals of North Midlands NHS Trust logo
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Directorate Support Secretary

Band 3

Main area
Admin and Clerical
Band 3
Part time - 15 hours per week (Thursday and Friday)
Job ref
Royal Stoke University Hospital
Stoke on Trent
£20,330 - £21,777 pa
Salary period
20/01/2022 23:59

If there is a high volume of applications the advert may be closed early. Please apply without delay if you wish to be considered for this role. (This does not apply to any medical staffing posts)

From 1st April 2022 all NHS workers in England with face to face contact with patients must be fully vaccinated against Covid-19. Only those with medical exemptions will be excluded from this requirement. Please consider this mandatory requirement when applying for this position.

Important Information: University Hospitals of North Midlands NHS Trust does not pay travel expenses for candidates attending interviews.


Job overview

An exciting opportunity has arisen for a Directorate Support Secretary within the Outpatients Directorate at The University Hospitals North Midlands NHS Trust (UHNM) based at The Royal Stoke site. 



Main duties of the job

The successful post holder will work with the Outpatients Management Team providing support,  The job is very varied and there are many duties will include  organising meetings,  typing reports, completing orders i.e stationary and uniforms etc, completing the departments newsletter, stock taking, receiving phone calls. This is an ideal post for someone with previous experience working in an office environment and good organisational skills.  Please see job description for full duties.


Full training and support will be given in all aspects of the role.

Please see job description and person specification for full role details.

If there is a high influx of applicants there is a possibility the job will be closed early.


Informal visits are encouraged.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

Detailed job description and main responsibilities

Please see the attached job description and person specification for further details on this vacancy

Person specification


Essential criteria
  • 5 GCSE’s or equivalent to include English and Maths at grade C or above or equivalent.
  • OCR Stage III Word Processing or equivalent.


Essential criteria
  • Experienced in the use Microsoft Office software including electronic diary management
  • Experience with working with a large team

Skills and Knowledge

Essential criteria
  • Excellent organisational and prioritisation skills and able to work to deadlines
  • Excellent customer care skills including professional telephone manner
  • Excellent team working skills including assisting and covering the work of other team members as appropriate
Positive about disabled peopleAge positiveArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Emma Ward
Job title
Operational Service Manager
Email address
Telephone number
01782 671895
Additional information

Christina Wallace - 01782676131 -